Privacy Policy Personal Data

1. Data Controller

The Data Controller is Isoplam Srl, with registered office at Via Enrico Mattei, 4 – 31010 Maser (TV) – Italy.

Contact email: info@isoplam.it

The Data Controller processes personal data in compliance with Regulation (EU) 2016/679 (“GDPR”) and all applicable European and national regulations concerning the protection of personal data.

2. Types of Data Processed, Purposes and Legal Bases

2.1 Browsing Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, technical data whose transmission is inherent to the use of Internet communication protocols (IP addresses, domain names, device identifiers, browser type, operating system, access times and page interaction data).

Purpose

• Production of aggregated and anonymous statistics on website usage.
• Ensuring the proper technical functioning of the platform.
• Prevention and detection of fraudulent activities or abuse.

Legal basis: the Data Controller’s legitimate interest (Art. 6(1)(f) GDPR) and the necessity to provide website functionalities to users.

2.2 Data Voluntarily Provided by the User

Data transmitted by users through contact forms, information requests, newsletter subscriptions, material downloads, quotation requests, event registrations or the submission of CVs.

Purposes and legal bases

a) Management of contractual and pre-contractual relationships

Processing requests, responding to enquiries and sending quotations.

→ Legal basis: Art. 6(1)(b) GDPR.

b) Legal and administrative obligations for privacy policy personal data

Invoicing, accounting and compliance with requests from judicial authorities.

→ Legal basis: Art. 6(1)(c) GDPR.

c) Newsletter subscriptions and the sending of informational or promotional communications

→ Legal basis: consent (Art. 6(1)(a) GDPR).

d) Communications regarding events, training courses, product news and updates

→ Legal basis: consent (Art. 6(1)(a) GDPR).

e) Anonymous statistical profiling through integrated marketing platforms (e.g. MailUp)

→ Legal basis: consent (Art. 6(1)(a) GDPR).

f) Submission of curriculum vitae

Used exclusively for personnel selection purposes.

→ Legal basis: pre-contractual measures (Art. 6(1)(b) GDPR).

2.3 Data Collected Through MailUp (Newsletter Distribution Tools)

The service used for newsletters and communications uses statistical tracking systems (e.g. web beacons and pixels) to detect email openings, link clicks, browser type and IP address.

Purpose: analysing interest in content, campaign performance and improving information services.

Legal basis: consent (Art. 6(1)(a) GDPR).

3. Nature of Data Provision

• Providing data for contractual, pre-contractual or legal purposes is mandatory: without such data, it will not be possible to process the user’s requests.
• Providing data for marketing, newsletters, events and updates is optional and subject to consent. If consent is not provided, users may still use the website and access its basic services.

4. Processing Methods and Data Retention Periods

Data processing is carried out using IT, electronic and, where necessary, manual tools, strictly related to the stated purposes and in compliance with the security standards required by the GDPR.

Retention periods

• Contractual and administrative data: 10 years, as required by law.
• Contact data for general enquiries: up to 24 months.
• Marketing/newsletter data: until consent is withdrawn or a maximum of 24 months after the last interaction.
• Curriculum vitae: 12 months.
• Technical and browsing data: according to the technical retention periods required by the system and, in any case, no longer than 12 months.

5. Data Recipients and Authorised Parties

Data may be processed by:

5.1 Authorised Internal Personnel

Employees and collaborators who have received appropriate training.

5.2 External Data Processors (Art. 28 GDPR)

Including:

• technical suppliers and IT infrastructure managers;
• hosting and cybersecurity providers;
• administrative, tax and legal consultants;
• email marketing platforms (MailUp);
• group companies for organisational purposes.

5.3 Transfers Outside the EU

Personal data are never publicly disclosed.

6. Data Subject Rights

Users may exercise at any time the rights provided for in Articles 15–22 of the GDPR:

• rectification;
• erasure (“right to be forgotten”);
• restriction of processing;
• objection;
• data portability;
• withdrawal of consent without affecting processing carried out before such withdrawal.

To exercise your rights: info@isoplam.it

7. Data Protection Officer (DPO)

The Data Controller has appointed a Data Protection Officer.

Contact: info@isoplam.it

Cookie Policy

The website uses technical cookies necessary for its operation and, subject to consent, the following categories of cookies:

• analytics and measurement cookies;
• marketing and remarketing cookies;
• functional and third-party cookies (e.g. maps, videos and social plugins).

Upon first access, users are shown a Cookie Banner compliant with the Italian Data Protection Authority Guidelines (2021–2024), allowing them to:

• accept all cookies;
• reject all non-essential cookies;
• manage granular preferences;
• consult the complete Cookie Policy.

Without consent, non-technical cookies will not be installed.

8. Changes to this Privacy Policy

The Data Controller may periodically update this policy.

The latest version is always available on this page and the update date will be indicated below.

Last updated: November 26, 2025

9. Contacts

Isoplam Srl

Via Enrico Mattei, 4 – 31010 Maser (TV) – Italy

Email: info@isoplam.it